FAQ: Pump Audio artists selling music on iStockphoto

1. What is the iStock music catalog?
Pump and iStockphoto are owned by Getty Images and are both members of the Getty Images Family. iStockphoto is now offering selected Pump music to their vast customer base. This is an amazing opportunity for our artists, and we couldn't be more excited. The iStockphoto community of photographers is very similar to the Pump Audio community of musicians - independents who are looking to expose their work to a larger audience.

Selected Pump Audio tracks appear on the iStockaudio.com page and this inclusion instantly increases the number of potential licensees exposed to Pump music.


2. How does my music get into the iStock catalog?
As part of its screening process the Pump Audio music team selects the songs for all Pump catalogs. Once selected, we do all the work to make sure your music appears on the iStock site as soon as possible. The music selected will be only be available on the iStock site.


3. How do I put more music into iStock?
If you only want your music to appear in the iStock Standard Audio collection, you will need to create a new account with iStockphoto and apply to be an iStock Standard Audio contributor. Note that iStock does not accept any music by any artist who is registered with a Performance Royalty Society (e.g. ASCAP, BMI, etc.). If you prefer to enjoy the broad opportunities provided by Pump Audio on iStock's site, please continue to submit music to Pump Audio through our regular submission process.


4. How will I get paid for tracks purchased through iStock?
Any license fees earned via Pump on iStock placements will be paid out through the normal twice-yearly payments made by Getty Images. Please notify Getty at pumpaudio@gettyimages.com if your payment name, address or social security number changes.


5. I noticed that iStock has a very detailed Royalty Rate Schedule. What do I earn when my tracks are sold on iStock?
Per our agreement with you, your songs will be paid out at the regular Pump Audio royalty rate. The Rate schedule on iStock applies to artists who sell tracks via iStock's Standard Audio royalty-free collection, The rate schedule on iStock does not apply to Pump Audio artists.


6. I don't want my music in the iStock catalog. How can I get it removed?
We believe that Pump provides fantastic revenue opportunities for its artists. Unlike a typical label, you maintain full control of your music, earn attractive sync license and performance royalty fees and get great exposure with Pump Audio. If you'd rather cancel your agreement with Pump Audio, thereby removing your music from all Pump catalogs including iStock, please send us a written/signed request via PDF/email (artistrelations@pumpaudio.com), fax (845.757.5556) or certified US Mail (PO Box 458, Tivoli, NY 12583).


7. Is there anything that I can to do increase my song's visibility on iStock?
Yes, the iStock community is very interactive, and we encourage you to login to the iStock site to enhance your profile, upload a picture, join a creative network, comment on your songs, etc.


8. I don't know my iStockphoto member name or password.
Your password can be located via this link: http://www.istockphoto.com/istock_lostpassword.php


9. How can I contact iStockaudio contributor relations?
Contributor Relations: artists@istockphoto.com (Please provide your member name in your email to us.)

North America toll free: 1-866-478-6251 (Monday to Friday, 08:00 to 17:30 MST)

International toll free: 00-800-6664-6664 (Monday to Friday, 08:00 to 17:30 MST)